Supplemental Materials

Home Page | Virtual Training | Job Aides | Supplemental Materials | Interim Manual Fullfillment Process

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FAQ | HelpDesk | Request Additional Equipment | Links

You can download the following documents from Sharepoint.

 

Refund Flowchart

The Refund Flowchart outlines the only DPR Accounting approved refund methods for reservations including refund methods for Early Outs & No Shows

 

Troubleshooting Equipment

This guide will assist users in troubleshooting their R2S2 equipment

 

 

 

 

Help Desk Tickets
When to Open a Help Desk Ticket

How to Open a Help Desk Ticket

R2S2 Issues Tracking Log for Kiosks

How to Track Help Desk Tickets for Your Park (Supervisors)