Volunteer/Camp Host Duties

Below is broad overview of park host duties. It includes examples of what the candidate might do, not necessarily daily duties. 

POSITION DESCRIPTION:

This position reports directly to and works under the general direction of the Chief Ranger, but may report to a designated lead person. The reporting location for this position is the Caswell Memorial State Park, 28000 S Austin Rd, Ripon, CA 95366(Camp Host site to which you are assigned), This position is required to work on Saturdays, Sundays and holidays, work at odd or irregular hours which may including evening hours up till 10 PM. This position is subject to afterhours requests by the public. During specified days off, you may leave the park and are not responsible for assisting the visitors. Duties include but are not limited to the following.

ESSENTIAL FUNCTIONS:

• Assists park staff with processing campers, collecting day use fees, selling passes, and other visitor service functions at the entrance station.
• Provide accurate and concise information about park rules, park activities, directions to destinations, etc.
• Accurately collect fees using approved DPR cash handling policies.
• Receive and forward reported complaints, safety issues, violations, emergencies, etc. to the appropriate person
• Use office equipment including phones, radios, adding machines and cash registers.

• Observe and report illegal, unsafe, and unusual activities in the campground.
• Answer questions, give directions, and explain DPR rules and regulations to visitors.
• Offer assistance to campers when it is within the scope of your duty statement, training and experience.
• Make change for shower meters.
• Maintain a professional, clean, safe and welcoming campsite. Set an example for campers to follow.

• Performs daily campground checks of assigned campground at 0800 hours and 1800 hrs. Reports findings to the entrance station and or Ranger ON Duty.
• Contacts campers to verify correct payment of fees, provide explanations of park rules, camping ethics, answer questions and provide information about upcoming interpretive activities and current           conditions in the park.
• Extinguish unattended or unsafe campfires.
• Report violations of park rules to the ON Duty Ranger.
• May be required to drive state vehicles, wear seat belts, operate vehicle safely at all times.

• Performs light cleaning of restrooms, showers, campgrounds, day use areas, picnic sites, and other State facilities as required using approved chemicals and methods.
• Scrubs toilets and showers, cleans drain traps, plunges toilets, cleans feces, vomit, or other bodily fluids from facilities as necessary to make facility available to public.
• Walks while picking up litter.
• Cleans COLD fire rings of debris.
• Sweeps or rakes walkways, trails, steps, and campsites.
• Uses hand tools.
• Maintains campsite furniture and structures (Wash, sand, oils, paint and/or tighten bolts)
• Painting: works with paints and other chemicals, scraping, painting, sanding, and cleaning.

• Operates and maintains a variety of vehicles, equipment, tools, etc. used in maintenance and housekeeping functions.
• Performs daily/monthly inspections of assigned equipment.
• Washes, waxes, and vacuums vehicles as instructed.
• Cleans hand tools after use and returns them in proper working condition.
• Removes from service, and notifies staff of unsafe or broken tools.

• Maintains professional, cooperative relationships with the public, co-workers, etc.
• Attends and participates in tailgate safety meetings and training sessions.
• Maintains and wears appropriate safety equipment for tasks.
• Completes tasks as assigned.
• Maintains work areas in accordance with established safe job practices.
• Wears seat belts during vehicle use.
• Reports and/or immediately corrects any problem posing a hazard to customers or employees.
• Reports all injuries, even minor ones, to on-duty supervisors as soon as possible.

Marginal Functions:

• When driving is a requirement of the position:  Possession of a valid driver license of the appropriate class and a safe driving record as documented by the Department of Motor Vehicles prior to driving.  (A safe driving record is one free from convictions in the past two years for repeated moving violations or a single serious violation such as drunk driving or reckless driving.) Required to drive state vehicles, wear seat belts, operate vehicle safely at all times.

Performance Expectations: 

• Demonstrate professional work place behavior at all times.
• Demonstrate the willingness and ability to consistently deal tactfully and effectively with people.
• Ability to work independently without close supervision
• Display mature judgment, loyalty, poise, tact and discretion
• Establish and maintain cooperative working relationships
• Work as a team when necessary to complete the duties of the job in a cohesive and professional manner
• Demonstrate reliable, punctual, and dependable attendance.
• Willingness to work at various locations within the Calaveras Sector
• Willingness to work on Saturdays, Sundays, and holidays and at odd or irregular hours
• Willingness to conform to departmental uniform requirements

Working Environment, Physical or Cognitive Abilities: 

• Work outdoors in various types of weather: work in unpleasant and rapidly changing weather conditions.
• Work in restrooms or other hazardous situations (e.g., around raw sewage, use of chemicals)
• Work in outdoor campground environment, subject to wildlife interactions (e.g. snakes, bugs, bears)

• Ability to walk up to one mile, across uneven terrain, on or off pavement, in both uphill and downhill conditions to perform assigned duties.
• Stand for long periods of time (up to 2 hours) to perform the duties associated with the job. (May take short rest breaks as needed)

• Read, write and speak English in a clear and concise manner.
• Perform basic mathematical computations, cash handling, and other tasks associated with assigned duties
• Make sound decisions given available information and situational parameters
• Follow directions and DPR policies and procedures.

Knowledge & Abilities

• Proper use of tools
• Proper lifting methods.
• Department policies regarding discrimination, incompatible activities, harassment, work place violence etc.
• Department rules and regulations

• Accept, implement and benefit from DPR provided training.
• Follow simple directions.
• Follow DPR policies and procedures.
• Maintain cooperative relations with the general public and co-workers
• Use tools, supplies, and equipment appropriate for the job.
• Communicate effectively verbally and in writing
• Read and write at a level required for successful job performance.
• Accurately handle cash and give correct change.
• Perform manual labor appropriate to Duty Statement
• Drive light weight vehicles.

Special Personal Characteristics

Willingness to:
• Perform varied manual tasks.
• Work Saturdays, Sundays, and holidays, odd or irregular hours.
• Work under adverse weather conditions.
• Conform to departmental uniform requirements.
• Follow Department policy and procedures.