FAQ's

•  Returning Carlsbad Junior Lifeguards already have an account set up.
• If you have ever used Reserve California to make any reservation you have an account.
• You will need to add your children to your account to register for Junior Guards.
• You may only participate in one session due to the popularity of the program. Immediate refunds will be provided to individuals who sign up for multiple sessions. 
• Enrollment in the program is based on a first come, first served basis.
• "NEW" Carlsbad Junior Lifeguards must pass a swim test. You may register to save a spot before you take the swim test. If your child does not pass, you will be issued a full refund.
• We will not guarentee session switches due to user error. Please make sure you are registering for the correct session. 
• You will not see Carlsbad listed until registration opens.
• Distinguished Veteran pass holders: You will need you to contact the CA State parks pass office, to add your kids to your account. You must do so before enrollment opens. (800) 777-0369 or (916) 653-8280
• Reserve CA

Swim Test FAQ that can be answered:  Please visit our Swim Test page.

• You only need to attend one testing date.
• No reservation needed, show up at any time within the two hours.
• We aim to get you signed up and tested within 30 minutes.
• You will need to have your child show up at the pool with swim suits on ready to swim.
• Goggles are fine to wear, no swim fins allowed. 
• If you do not complete a swim test, you will be refunded and dropped from the program.
• There will be no retesting for any child who fails to meet the time reqirement.
• We will not be allowing any make up swims for those who can not attend a swim.

 Refund FAQ that can be answered:

•  If a participant fails to pass the swim test, a full refund will be issued.
•  If a participant must cancel for any reason prior to 7 calendar days of the start date of the training a $50.00 cancellation fee will apply.
•  If a participant must drop out of the training for any reason within 7 calendar days after the training has started a 50% refund will be issued.
•  If a participant must drop out of the training after 7 calendar days of the start date of the training no refund will be issued.
•  If a participant is injured while participating in the training a pro-rated refund will be issued based on the number of training days that were started.
•  No refund will be issued to any participant that is suspended or expelled from training for disciplinary reasons.
• If you are inquiring about a refund. Please email us with the reservation confirmation number as well as your child’s first and last name.
•  Our program is designed to teach aquatic safety and skills to children, with the goal of inspiring some to eventually become lifeguards for our department. Since participants can try out to be a lifeguard at age 16, we no longer accept participants once they reach that age.